Industry Realities

Industry Realities

Glossary

GLOSSARY

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German – English Terms

From A to Z. English technical term small above the German one.

All technical terms from both parts of the course, Everyday Working Life and Staying Healthy, from A to Z. On each card, the English technical term is shown in small print at the top, with the German term and its explanation below.

0–9

20-20-20 RULE

20-20-20 rule

Look into the distance about six metres away for 20 seconds every 20 minutes to relieve eye strain.

A

AGENCY

Agency

A company that provides communication and design services for multiple clients.

Swiss Old-Age Insurance

OASI

Compulsory social insurance in Switzerland; self-employed individuals settle contributions directly with a compensation fund.

BUSINESS DEVELOPMENT

Acquisition

Acquiring new orders and clients.

Swiss Labour Act

Employment Law

Swiss law for the protection of employees, including regulations on working hours and rest periods.

ART DIRECTION

Art Direction

Responsibility for the creative quality and direction of a project.

B

LETTER

Briefing

Description of the order by the client.

BURNOUT

Burnout

A state of exhaustion resulting from chronic workplace stress that has not been successfully managed.

E

OBJECTION

Objection

Customer's concern that indicates an open question.

ERGONOMICS

Ergonomics

Designing workplaces that reduce strain on the body.

EXCLUSIVITY

Exclusivity

Agreement that a work is only available to one client.

F

FLOW

Flow

A state of deep concentration while engaged in a challenging, yet achievable task.

FREELANCE

Freelance

Freelance work for a range of clients.

EARLY WARNING SYSTEM

Early warning system

Personal list of warning signs and measures to identify overload at an early stage.

G

GENERATIVE AI

Generative AI

Tools that generate images, texts or variations based on training data.

SPEC WORK

Unpaid work

Unpaid pitches or speculative design competitions.

GREENWASHING

Greenwashing

Unsubstantiated or exaggerated environmental claims.

H

IMPOSTOR PHENOMENON

impostor syndrome

The feeling of not being good enough despite success and being exposed as a fraud.

I

IN-HOUSE

In-house

In-house design for the company's own brand.

INCUBATION

Incubation

Phase in the creative process where ideas mature in the background.

Job Demands-Resources Model

INCUBATION

Job demands-resources model

Bakker and Demerouti's model: Job demands are manageable when there are sufficient resources.

K

COLLECTIVE

Collective

A collective of freelancers sharing space, projects, and knowledge.

REVISION ROUND

round of revisions

Round in which the client requests changes to a draft.

L

LICENCE

Licence

Permission to use a protected work.

M

VALUE ADDED TAX

VAT

Tax on services; in Switzerland, a standard rate of 8.1% applies to taxable businesses.

HYBRID CAREER

Hybrid form

Combination of employment and own projects or multiple income streams.

N

NETWORK

Network

Relationships with industry peers that foster knowledge-sharing and recommendations.

Usage rights

Right of use

Contractually granted permission to use a work in a specific manner.

O

QUOTA

Quotation

Written quotation including services, price and terms.

P

OCCUPATIONAL PENSION SCHEME

Pension fund

Occupational pension scheme, usually arranged via the employer for employees.

PITCH

Pitch

Presentation, often in competition with others, to win a contract.

PORTFOLIO

Portfolio

A selection of own work that shows how someone thinks and designs.

PROFESSIONAL PROFILE

Profile

What sets you apart as a designer: strengths, themes, way of working.

PROJECT MANAGEMENT

Project Management

Planning and coordination of schedules, budget, and team.

R

REBRIEF

Re-briefing

Summary of the order in your own words, with questions regarding open points.

RESOURCE

Resource

What helps to manage demands, such as support, recovery, or autonomy.

FINANCIAL RESERVES

Reserves

Savings to bridge fluctuations in income.

S

SEDENTARY BEHAVIOUR

Sedentary work

Sedentary work with little movement.

SPECIALISATION

Specialisation

Focus on a single topic, medium, or industry.

HOURLY RATE

Hourly rate

Price per working hour, derived from income, costs and billable hours.

U

OVERTIME

Overtime

Work carried out beyond the contracted hours.

OVERTIME

Overtime

Working beyond the maximum statutory working hours.

COPYRIGHT

Copyright

Protection of intellectual creations with individual character; arises upon creation.

V

BILLABLE HOURS

Billable hours

Working hours that can be billed to a client.

W

WORK-LIFE BALANCE

Work-life balance

Balance between work, rest, and personal life.

Z

ADDITIONAL WORK

additional effort

Services exceeding the quotation that are agreed separately.