Design Thinking
German – English Terms
From A to Z. English technical term small above the German one.
All technical terms of the course from A to Z. On each card, the English technical term is written small at the top, followed underneath by the German term and its explanation.
A
AFFINITY MAPPING
Affinity mapping
Grouping findings by topic or relevance.
B
BRAINSTORMING
Brainstorming
Gather ideas in a group without evaluating them immediately.
BRAINWRITING
6-3-5 Brainwriting
Six people write three ideas each over five rounds, developing them further in writing.
C
CRAZY 8S
Crazy 8s
Eight idea sketches in eight minutes.
CUSTOMER JOURNEY MAP
Customer Journey Map
Representation of all the steps and touchpoints a person has with an offering.
Thu
DESIGN CHALLENGE
Design challenge
The task a team is working on, framed as an open question.
DESIGN THINKING
Design Thinking
Human-centred, iterative approach to solving complex problems.
Divergent thinking
Divergence
Opening and expanding possibilities.
DOUBLE DIAMOND
Double Diamond
Design Council process model with two phases of opening and closing.
E
EMPATHY MAP
Empathy Map
Grid of what a person says, thinks, does and feels.
F
FEEDBACK CAPTURE GRID
Feedback grid
Four feedback fields: What I like, Wishes, Questions, Ideas.
FIDELITY
Fidelity
How close a prototype is to the finished product.
H
HOW MIGHT WE
How might we
"How might we...?" question that turns a problem into a design challenge.
I
ITERATION
Iteration
Repeating a process step using the insights gained from the previous run.
Contextual interview
On-site interview carried out while the person completes their task.
K
CONVERGENT THINKING
Convergence
Select and condense.
L
LOW FIDELITY
Low-fidelity
A simple, fast, and affordable prototype.
N
NUF TEST
NUF test
Evaluation of ideas based on novelty, usefulness, and feasibility.
P
PERSONA
Persona
A fictional, research-based persona representing a target audience.
POINT OF VIEW
Point of View
Precise problem statement from a persona's perspective: persona, need, insight.
Production bottleneck
In groups, only one person can speak at a time; ideas get lost in the process. Quiet individual work makes up for this.
PROTOTYPE
Prototype
A tangible version of an idea to answer a question.
DOT VOTING
Points enquiry
Silent voting with a limited number of points.
Quick win
High-impact, low-effort idea to be implemented first.
S
SCAMPER
SCAMPER
A creativity technique with seven guiding questions: substitute, combine, adapt, modify, put to another use, eliminate, reverse.
SHADOWING
Work shadowing
Shadowing and observing someone for a period of time without intervening.
STAKEHOLDER MAP
Stakeholder Map
Overview of all stakeholders and parties concerned.
STORYBOARD
Storyboard
Picture story showing how a person experiences a solution.
W
IMPACT-EFFORT MATRIX
Impact-effort matrix
Sorts ideas according to expected impact and required effort.
THE WIZARD OF OZ
The Wizard of Oz
Prototype in which a human secretly simulates the technology.
Desirable, feasible, viable
Three perspectives that a solution must satisfy: human, technical, economic.